HOME / FAQ
  • What is the warranty policy?
    1 YEAR QUALITY WARRANTY
    In addition to sending you maintenance instructions along with the actual broken parts in your devices, we attach a 1-year warranty to our equipment.
  • How are warranty parts provided?
    FREE CHARGE OF SPARE PARTS
    For spare parts associated with your commercial kitchen equipment, we will send you the extra free charge from maintenance done abroad. You can avail lifetime support using our services.
  • Can the goods be arranged in time?
    INTERNATIONAL SHIPMENT AND EXPRESS
    In addition to collecting the latest in freight or shipment rates, our department officials arrange adequate shipping documents to makes things convenient for you. No more delays and hidden costs.
  • What certification does the product have?
    PRODUCT QUALITY CERTIFICATE
    We have 3C certification ,CE certification and SAA certification and so on for the machines . if you need other certificates, we can send the product to the testing agency for certification.
  • How long has the company been around?
    15 YEARS EXPERIENCE CONSULTANTS
    Having been consulted by big names as well as new ones in the business, our consultancy firm is certain to help you find the ideal equipment to complement restaurants kitchens.